14 min listen
How do I build customer relationships as a new salesperson?
How do I build customer relationships as a new salesperson?
ratings:
Length:
12 minutes
Released:
Feb 12, 2020
Format:
Podcast episode
Description
Relationship building is a critical skill for salespeople, especially new salespeople. In this episode, Paul shares several relationship-building tips. Show Notes The foundation of any good relationship is trust. As a new salesperson, your initial goal shouldn’t be building relationships, it should be building trust. “Trust means that you deliver the good news and the bad news. It means setting expectations and then delivering on them.” Look for opportunities to build trust. “Discounting is an integrity issue. Think of the impact that discount has on your customer relationship.” If you’re new to sales, learn from your customers. Fully immerse yourself in the customer’s business. In some ways, the customer is your teacher, making you their student. And naturally, your teacher will want to see you succeed. The customer giving you “last look” is fool’s gold. “At first glance, ‘last look’ might seem like an advantage, but it’s not.” Don’t take the bait. *** Our show is updated weekly with the questions you ask. So, please go to the home page, subscribe, share it with your friends, but most importantly, ask the question that you want answered. The Q and A Sales Podcast is edited by The Creative Impostor Studios. Thank you for tuning in. Make it a big day. http://www.theqandasalespodcast.com
Released:
Feb 12, 2020
Format:
Podcast episode
Titles in the series (100)
How do I sell value when my product is the same as the competition?: Paul shares three ideas to help you sell on value when your competitor is selling the exact same product or service. Show Notes: What if a buyer told you, "I can buy the same thing cheaper down the road?" Is that really a price objection? "Price... by The Q and A Sales Podcast