Paul shares the characteristics of tough timers and how they respond to adversity. Customers also have three additional concerns during this coronavirus crisis.  Show Notes: “When heaven is about to confer a great responsibility on any man, it will exercise his mind with suffering, subject his sinews and bones to hard work, expose his body to hunger, put him to poverty, place obstacles in the paths of his deeds, so as to stimulate his mind, harden his nature, and improve wherever he is incompetent. ” ~Meng Tzu Chinese Philosopher These tough times are readying us for something far greater! Customers have three additional concerns during these uncertain times.  “One of their primary concerns is their ability to take care of their own customers. Ask yourself this question to create more value…” “There are some customers who are looking to invest now and better position themselves long term” Tough timers have an unwavering belief that things will get better. “Try this exercise to strengthen your belief…” Tough timers control their time, schedule, and attitude. Perceived control makes us healthier and happier.  “Tough timers laugh through the struggle, not at the struggle.” *** Our show is updated weekly with the questions you ask. So, please go to the home page, subscribe, share it with your friends, but most importantly, ask the question that you want answered.  The Q and A Sales Podcast is edited by The Creative Impostor Studios. Thank you for tuning in. Make it a big day. http://www.theqandasalespodcast.com