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How do I build customer relationships during a crisis?

How do I build customer relationships during a crisis?

FromThe Q and A Sales Podcast


How do I build customer relationships during a crisis?

FromThe Q and A Sales Podcast

ratings:
Length:
7 minutes
Released:
Apr 8, 2020
Format:
Podcast episode

Description

How do you build customer relationships if you can’t meet with customers? In this episode, Paul shares three tips to build relationships during this crisis. Show Notes:   A salesperson recently asked, “How can I continue to build relationships with my customers during these crazy times? It’s hard to build a relationship if I can’t even meet with them.” Any good relationship is built upon trust. There is never a wrong time to start doing what is right. It’s important to be transparent with customers. “Customers want to be hopeful. Find a way to deliver hope.” Whether it’s your message or your action, deliver hope. “People feel isolated.” Now is the best time to reach out to them. Be there for your customers. Listen to your customers. Connect with your customers. “Humanize yourself.” Don’t be afraid to introduce your customers to your family via zoom or FaceTime. Perform acts of consideration and make your customer a hero! *** Our show is updated weekly with the questions you ask. So, please go to the home page, subscribe, share it with your friends, but most importantly, ask the question that you want answered.  The Q and A Sales Podcast is edited by The Creative Impostor Studios. Thank you for tuning in. Make it a big day. http://www.theqandasalespodcast.com
Released:
Apr 8, 2020
Format:
Podcast episode

Titles in the series (100)

Salespeople constantly have questions running through their minds and there always seems to be that ONE question that has yet to be answered. This show answers the most pressing questions for the sales professional. Whether you're new to sales or you think you know it all, you probably have a question -- so ASK it!