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    Audrey William - Ecosystm - Listening To Customers And Using Data To Create Better Insights

    Audrey William - Ecosystm - Listening To Customers And Using Data To Create Better Insights

    FromCX Files

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    Audrey William - Ecosystm - Listening To Customers And Using Data To Create Better Insights

    FromCX Files

    ratings:
    Length:
    29 minutes
    Released:
    Jul 6, 2023
    Format:
    Podcast episode

    Description

    Audrey William is the Principal Adviser at Ecosystm - she is based in Sydney Australia. In this conversation with Mark Hillary, Audrey talks about how companies can listen to their customers more effectively. This especially applies to collecting and using data more effectively to create insight into what their customers need. https://www.linkedin.com/in/audrey-william-3a4a04/ https://team.ecosystm.io/
    Released:
    Jul 6, 2023
    Format:
    Podcast episode

    Titles in the series (100)

    CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.