Everand Logo

Welcome to Everand!

  • Discover this podcast and so much more

    Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

    Jeremiah Okello - Collins Consulting - Kenya And Emerging Africa Opportunities For CX And BPO

    Jeremiah Okello - Collins Consulting - Kenya And Emerging Africa Opportunities For CX And BPO

    FromCX Files

    Start listeningView podcast show

    Jeremiah Okello - Collins Consulting - Kenya And Emerging Africa Opportunities For CX And BPO

    FromCX Files

    ratings:
    Length:
    31 minutes
    Released:
    Jun 15, 2023
    Format:
    Podcast episode

    Description

    Jeremiah Okello is the founder and owner of Collins Consulting International, a consulting firm focused on CX and BPO outsourcing and based in Nairobi, Kenya. In this interview, Jeremiah talks about the CX market in Kenya and the wider emerging opportunities for CX in Africa with Peter Ryan. https://www.linkedin.com/in/jeremiah-okello-8875689/  
    Released:
    Jun 15, 2023
    Format:
    Podcast episode

    Titles in the series (100)

    CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.