14 min listen
Kirk Laughlin - Nearshore Americas - CX in the Caribbean
FromCX Files
ratings:
Length:
24 minutes
Released:
Mar 30, 2023
Format:
Podcast episode
Description
Kirk Laughlin is the Founder and Chief Analyst at Nearshore Americas. He is based in Connecticut in the US. Nearshore Americas is the definitive authority on knowledge service exports across the Caribbean and North, Central and South America. Kirk recently hosted the CrossConnect Forum in London. This event was focused on introducing many Caribbean destinations to a British and European audience. Peter Ryan talked to Kirk about the forum and the opportunity for non-US companies to take a closer look at the Caribbean region for CX and BPO. https://www.linkedin.com/in/kirklaughlinmanagingdirector/ https://nearshoreamericas.com/ https://crossconnectforum.com/
Released:
Mar 30, 2023
Format:
Podcast episode
Titles in the series (100)
Vit Horky - Customer Service In The Transhuman Age: CEO, Brand Embassy by CX Files