41 min listen
43. How do you delight Indian banking customers?
FromFuture Proof
ratings:
Length:
24 minutes
Released:
Oct 30, 2019
Format:
Podcast episode
Description
What makes a bank successful? How do you attract and retain customers in the Indian banking market? And what role does technology play? S. Ramakrishnan, Head of Retail Banking & Wealth Management for HSBC in India, speaks to Andrew Stephen and Amy Cashman about creating a winning customer experience, the benefits of being a multinational business, the future growth opportunities and how they are partnering with fintechs to make improvements to their service in an agile way.
Released:
Oct 30, 2019
Format:
Podcast episode
Titles in the series (100)
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