5 Ways Digital Adoption Is Transforming The Banking Experience For The Customers with Dawn KcKendry

How HR and L&D play a crucial role in ensuring digital transformation success by balancing people, process, and technology with Beth Loeb Davis: Digital transformation has taken the forefront of boardroom agendas with global spending estimated to be as high as $454 billion on the latest tools and technology. With such high investments in digitization, there’s the quintessential question we need to answer in order to realize the ROI for these technology expenditures. And that is - how do we make sure that a diverse workforce, consisting of different generations of workers with different learning skills and needs adopt such technologies with the least amount of friction. We asked this question to a prominent personality who has been in the HR and L&D space for 29 years. Someone who has worked in various senior-level positions in HR and L&D in companies like Apple, Gap, and Microsoft, the latest being Tesla. We were super thrilled to have none other than Beth Loeb Davies, the former dire by The Digital Adoption Show | Upskilling the Future Digital Workforce

33 min listen

How to use Emerging Technologies to Enhance Traditional Approaches to L&D with Mark Nemeth: Organizations have followed a one-size-fits-all, lecture-based traditional learning mode since the industrial revolution. Only a few learners in any group thrive using the traditional approach, and the majority get by without mastering key concepts. However, in today's environment, organizations of all types and sizes must move away from this old learning approach and set higher talent and leadership development standards. They are under constant pressure to innovate, design, and produce individualized learning experiences that cater to each student's learning abilities, preferences, and performance. by The Digital Adoption Show | Upskilling the Future Digital Workforce

35 min listen

How The Modern Day Learning Experience Is Shaping Digital Workforce Transformations with Steven Rath Morgan: The fourth industrial revolution has completely changed the way human effort factors into the modern-day workplace. Technological changes have visibly improved business efficiency, cut costs, and given companies a sharper competitive edge than before. But more than anything, it has defined “a golden age for modern-day L&D organizations in supporting the digital workforce transformation that is so widespread today.” Quite an interesting fact from the Digital Adoption Show put forward by our guest, Steven Rath Morgan, Head of Learning & Development at Xerox and a thought leader who uniquely envisions the new age L&D to make the workforce effective and efficient. In this episode of the Digital Adoption Show with Steven, we’ve chatted about how he has seen L&D evolving over the past few decades and how he envisions the incorporation of Digital Adoption practices in corporate L&D. by The Digital Adoption Show | Upskilling the Future Digital Workforce

23 min listen

Learning is No Longer Vital, Whereas Intellectual Mastery is the New Norm with Kristen Wright & Myra Travin: In today’s episode of “The Digital Adoption Show,” we have our powerpack ladies joining in from Guidehouse, Myra Travin, and Kristen Wright who believe that Learning is no longer vital, whereas intellectual mastery is the new norm. by The Digital Adoption Show | Upskilling the Future Digital Workforce

38 min listen

The Digital Adoption Show: Organizations across the world are investing millions of dollars into human resource development, learning, and training. But often, the ROI of their investment is not justified. In the Digital Adoption Show Podcast, we host luminaries from large organizations and thought leaders in HR and L&D to talk about the strategies that work, inspiring stories of execution and growth, and how they exceptionally accelerate digital adoption! by The Digital Adoption Show | Upskilling the Future Digital Workforce

1 min listen

Transform not train your way to a better business strategy with L&D with Bart Schutte: As we launch the Season 2 Episode 1 of the ‘The Digital Adoption Show’ we feature Arijeet Das, who is the Associate Director, Sales at Whatfix, discussing with Bart Schutte, who is the Director, Digital Learning at Saint-Gobain about how Transform not train your way to a better business strategy with L&D. by The Digital Adoption Show | Upskilling the Future Digital Workforce

49 min listen

How to create a learner-friendly learning and training experience with Jerry Zandstra: Over the last few years, the learning experience has become a hot issue in training and development, fueled by the rise of employee engagement and experience as major strategic initiatives for many companies. Delivering a comprehensive, modern learning experience is, after all, a well-known driver of employee engagement, retention, and performance. by The Digital Adoption Show | Upskilling the Future Digital Workforce

37 min listen

The Secret Sauce to Learning Analytics with Peter Manniche Riber: As part of the hybrid working environment, organizations typically have an LMS or an LXP in place, that collects a lot of user data and actions which can be sorted, filtered, and analyzed to look for patterns and insights to solve problems. One of the common questions that L&D leaders face is how to analyze and utilize this data? by The Digital Adoption Show | Upskilling the Future Digital Workforce

45 min listen

Right balance of technology for Organizational Learning Development with Simon Gibson: Finally, after all the work of selecting the right enterprise software, negotiating a deal, and overseeing installation, the new program is up and running. Now you can relax. But is that really so? Before companies can start benefiting from the new software, they must overcome the biggest hurdle of integrating technology: training employees. In the latest episode, we discuss why organizations should invest heavily in the right technology for their organization’s learning strategy. by The Digital Adoption Show | Upskilling the Future Digital Workforce

40 min listen

How Organizations Can Use Brain Science to Lead Successful Change Management Initiatives with Dr. Britt Andreatta: For years, L&D experts have been battling the question of how to make learning more productive, more effective, more permanent. With skills becoming shorter in their lifespan in terms of usefulness, effective and quick learning is imperative now more than ever. Continuous learning is the key to an updated and upskilled workforce. While a number of enterprises have recognized learning and development as a core function of their organization, most L&D initiatives end up paying almost no dividends. The culprit is learning retention. Despite the fact that businesses across the globe report spending over $130 billion every year on professional learning, most skills learned are lost within a year of learning. Grim stats, right? Quite recently, a lot of work has been done on understanding the role that brain science plays in increasing learning retention. In trying to understa by The Digital Adoption Show | Upskilling the Future Digital Workforce

39 min listen

How can individuals and organizations take control of their learning journey with Toby Newman: According to recent research by Training Zone, 81% of learners are in charge of their own personal development. Learning is a transformational and value-creating activity. Businesses can expand their abilities and expertise by training their employees If you find yourself asking these questions frequently, this episode is for you. Why can't people and organizations take charge of their own learning? What is it that is preventing them from doing so? by The Digital Adoption Show | Upskilling the Future Digital Workforce

49 min listen

Why Adaptive Learning is What the Future Workplace Needs with Kelly Palmer: In the latest episode of our podcast - The Digital Adoption Show, we asked the CLO of Degreed, Kelly Palmer, how companies can nurture employees to become agile learners who are always learning and in the process constantly upskilling and reskilling themselves. Kelly has had a tremendous career in Learning and Development so far, working with companies like Sun Microsystems, Yahoo!, and Linkedin in senior leadership in Learning and Development and the latest as the CLO of Degreed. She is on a mission to change the way the world learns. She is a workplace futurist, a world-renowned speaker, innovator, practitioner, and the co-author of the book The Expertise Economy. by The Digital Adoption Show | Upskilling the Future Digital Workforce

47 min listen

3 proven hacks for The ‘Jobs-to-be-Done’ approach: Empathy that Matters for Learning eXperience Design: This episode of The Digital Adoption Show features Ger Driesen, Learning Innovation Leader at NewSpring. He has over 30+ years of experience in L&D. He also has been partially self-employed as a leadership and skills trainer for 20 years. He is a big advocate of the JTBD approach and its relevance in the L&D space. Ger Driesen’s journey as an L&D professional and the organizations he has worked with so far. Ger has 30 years of experience in the field of L&D. - He currently works for NewSpring, a blended learning platform, as a learning innovation leader for six and a half years. - He also has been partially self-employed as a leadership and skills trainer for 20 years. - He started his career at a Dutch technical company and moved to Fuji Photo Film as a training manager for the Dutch branch of the Japanese company. He has been in the L&D field his whole career and hopes t by The Digital Adoption Show | Upskilling the Future Digital Workforce

25 min listen

How can Change Management Transform your Perspective on Hybrid Work Cultures?: Avery Banta is a Vice President and Head of HRBP, Change Management & Org Development COE Team at Globe Telecom. xperienced in learning and development and HR for more than 15 years. The latest episode of the Digital Adoption Show features Nabras Mohammed, Manager, Whatfix and Avery Banta on how Change Management Transform your Perspective on Hybrid Work Cultures. by The Digital Adoption Show | Upskilling the Future Digital Workforce

17 min listen

Creating a bridge between the future of work and the future of ways with Emily Sheetz: Organizations and their employees, as well as the world of work, are changing. According to a McKinsey analysis, Demand for technological, social and emotional, and higher cognitive abilities will climb by 2030. Now the question arises, what will workers and companies do to adapt? To answer these underlying questions, in the latest episode of “The Digital Adoption Show”, we have ‘Emily Sheetz’ a learning professional with more than a decade of experience designing and developing innovative learning solutions for clients such as the American Red Cross, Nielsen, Sanofi, and Moet Hennessy. She’s currently associated with The Janssen Pharmaceutical Companies of Johnson & Johnson, as the Associate Director, Digital Learning. Emily is also the host of a popular L&D podcast called ‘The L&D Forecast’. by The Digital Adoption Show | Upskilling the Future Digital Workforce

50 min listen

How to Maximize your Instructional Design Framework to Align With Business Performance with Dr. Roy Pollock: Corporate L&D has always played a strategic role in shaping an organization’s workforce. From the 1900s when billion-dollar companies like Ford, AT&T, and Motorola pioneered the concept of workplace learning to the highly specific learning strategies and instructional design frameworks that we use today, L&D has come quite a long way. Over 100 years in fact! However, while we are aware of the role that corporate L&D plays, many organizations often find it hard to structure an L&D program properly and effectively because they fail to find the answer to one fundamental question. How do you accurately define the goals of a corporate L&D program? The answers to this question have always been quite elusive. This is why we asked this question to a CLO, who has been in the learning and development industry for over 40 years, in the latest episode of our podcast ‘The Digital Adoption by The Digital Adoption Show | Upskilling the Future Digital Workforce

33 min listen

Moving from the Learning Paradigm to the Performance Paradigm: Challenges and Opportunities with Charles Jennings: There's a battle going on between the worlds of learning and performance, where organizations believe learning only builds theoretical models and performance truly matter, but to answer these unsaid questions in today’s episode of "The Digital Adoption Show" we interview Charles Jennings, a leading expert on building and implementing 70:20:10 learning and performance strategies who is also a co-founder of the 70:20:10 Institute. by The Digital Adoption Show | Upskilling the Future Digital Workforce

32 min listen

A startling discovery: The future of workplace L&D in 2023 with Donald H Taylor: As workplace dynamics have changed over the last two years, training strategies designed for hybrid workforces need to be redesigned. 81% of executives are breaking down traditional silos to offer greater flexibility to their workforce with all these constant changes, the question arises, What will the Workplace be like in 2022? by The Digital Adoption Show | Upskilling the Future Digital Workforce

36 min listen

How to Create an Outstanding Learning Strategy to Prepare Organisations for the Future of Work with Lou Tedrick: We are in the midst of a significant shift in the way we work. Automation and 'thinking machines' are displacing human labor and employment, as well as changing the abilities that employers want in their employees. At a time when corporate leaders are already grappling with unprecedented risks, disruption, and political and societal upheaval, these seismic shifts present enormous organizational, talent, and HR difficulties. by The Digital Adoption Show | Upskilling the Future Digital Workforce

33 min listen

Accelerating L&D’s impact through a business-driven learning model with Erika Van De Yacht: In recent decades, the global workforce has evolved due to a variety of factors. Moreover, growing uncertainty, a multigenerational workforce, and short shelf life for knowledge have put a strong emphasis on reskilling and upskilling. This has led to a higher importance of the L&D function. by The Digital Adoption Show | Upskilling the Future Digital Workforce

42 min listen

Sales Enablement Planning for 2023: Do’s and Don'ts with Tomissa Smittendorf: Today’s businesses are continuously looking for new ways to help sales teams acquire customers and gain leads in an age of rapidly changing customer behavior. Over the past year, sales enablement initiatives have grown by 59%. Are these alone enough to ensure sales success? We should find ways to train employees not only to learn the content but also to execute it efficiently. by The Digital Adoption Show | Upskilling the Future Digital Workforce

30 min listen

The Secret to Building a Strong L&D Culture and Community with David James: "Let’s stop pretending that e-learning is just misunderstood by our clients or they don’t have time to learn." The words by the man himself David James. The man is now the Chief Learning Officer at 360Learning (formerly at Looop) and has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. by The Digital Adoption Show | Upskilling the Future Digital Workforce

39 min listen

The Accidental Instructional Designer with Lars Hecker: Let’s say you’re talking to a fellow L&D leader who suggests an interactive digital tool they’ve been using in their onboarding and training sessions, such as an online game or simulation. Although you might be tempted to jump right into the latest and greatest technologies, you should first consider if they will actually facilitate a better learning experience for your employees. by The Digital Adoption Show | Upskilling the Future Digital Workforce

30 min listen

Building a Future-Ready Workforce: The Intersection Of Skill-Based Organizations And Technology by The Digital Adoption Show | Upskilling the Future Digital Workforce

39 min listen

People Analytics and Traditional HR Practices - Bridging the Gap with Ian Cook: Almost a decade ago, someone proposing "people analytics" would have been met with blank stares. The question was always around, Can human resources data be analyzed for business? However, the major focus was on HR systems and gathering raw data, such as snapshots of regional head counts or averaging the performance evaluation ratings, rather than using analytics capabilities to manage talent and make evidence-based people decisions. by The Digital Adoption Show | Upskilling the Future Digital Workforce

34 min listen

The Secret to the Success Of ‘the L&D Handbook’ by Michelle Parry-Slater: Michelle Parry-Slater is the Learning & Development Director at Kairos Modern Learning and the Author of the L&D practitioner's toolkit, The Learning and Development Handbook. Her mission is to support L&D professionals to improve the impact of their profession by taking a strategic, holistic approach to people and workplace development. The latest episode of the Digital Adoption Show features Kriti Arya, Team Lead Business Development, Whatfix and Michelle Parry-Slater on The secret to the success of ‘The L&D Handbook’. by The Digital Adoption Show | Upskilling the Future Digital Workforce

34 min listen

Learn the power of doing with Neuroscience: “Learning by doing, learning through discovery – that’s my preferred way.” - Stella Collins Stella Collins is Co-founder and Cheif Learning Officer at Stellar Labs. She is a Learning specialist and author. She is an acknowledged expert on applying science-based learning to business performance solutions. She is the author of Kogan Page’s sell-out book Neuroscience for Learning and Development. This week's Digital Adoption Show features Ajay Kumar, VP- Pre Sales at Whatfix, and Stella Collins discussing “Learn the power of doing with Neuroscience”. by The Digital Adoption Show | Upskilling the Future Digital Workforce

25 min listen

5 Proven Tips for Creating Effective Digital Adoption Documentation: About Maiken Blok Maiken Blok is a Senior Manager, Technical Documentation, at BK Medical. She holds a master’s degree in Technical Communication and Localisation from the University of Strasbourg, France, and the TCTrainNet certification. Both as a mentor for tech com students and as part of her commitment to Danmark as President, she aspires to spread the word about our profession and motivate even more people to join the field of technical communication. by The Digital Adoption Show | Upskilling the Future Digital Workforce

32 min listen

Maximize the ROI for L&D Investments: How to Measure the Effectiveness of Learning and Development Tools: In this episode of The Digital Adoption Show, Season 3, we hosted Cameron Wood Foley also known as Cammy Wood. She works as a global director of learning and new experiences at GoDaddy and has more than a decade of cross-industrial experience in the L&D space with companies like GoDaddy, Sprint, T-Mobile, and many more. Cammy has a knack for making people learn creatively. by The Digital Adoption Show | Upskilling the Future Digital Workforce

41 min listen

3 Ways to Create Performance-Driven Cultures through Transformational Learning Strategies by The Digital Adoption Show | Upskilling the Future Digital Workforce

42 min listen

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5 Ways Digital Adoption Is Transforming The Banking Experience For The Customers with Dawn KcKendry

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