33 min listen
The Future of Digital Adoption: A Product Manager's Perspective on Emerging Technologies
FromThe Digital Adoption Show | Upskilling the Future Digital Workforce
The Future of Digital Adoption: A Product Manager's Perspective on Emerging Technologies
FromThe Digital Adoption Show | Upskilling the Future Digital Workforce
ratings:
Length:
21 minutes
Released:
Dec 22, 2023
Format:
Podcast episode
Description
In this episode of the DAP Upskill podcast, host Arya interviews Harish Potabathula, a seasoned Lead Product Manager at Whatfix, to discuss the Future of Digital Adoption and a Product Manager’s Perspective on Emerging Technologies. Harish, with a background in consulting at IBM and experience in B2B SaaS FinTech, shares his insights on the evolving landscape of digital adoption platforms (DAP) and how they're transforming the workplace.Harish explains that DAPs are crucial for every employee, from onboarding to mastering various applications. He highlights how DAPs facilitate learning and adaptation, especially for product managers who juggle multiple tools. He also discusses the importance of DAPs in communicating key changes and updates within an organization, ensuring that employees are informed and prepared.The conversation then shifts to Whatfix’s cutting-edge solutions, particularly the "Whatfix Desktop" and "Whatfix Hub." Whatfix Desktop extends DAP capabilities to desktop-based native applications, while Whatfix Hub acts as a digital assistant for almost every digital interaction at work. Harish describes Whatfix Hub as a city for the workplace, providing instant access to resources, guiding through processes, and serving as a platform for IT and HR to communicate time-sensitive information.Harish shares customer stories where Whatfix Hub has been instrumental in change management, communication, and new employee onboarding. He emphasizes the non-intrusive and familiar user experience, which has garnered positive feedback. Looking ahead to 2024, Harish reveals plans to integrate generative AI and other advancements to enhance the value of Whatfix products, aiming to make Whatfix Hub a one-stop solution for all employee needs.The episode concludes with Harish expressing excitement for the future, emphasizing the importance of customer feedback and continuous learning in driving innovation in the digital adoption space.
Released:
Dec 22, 2023
Format:
Podcast episode
Titles in the series (77)
How HR and L&D play a crucial role in ensuring digital transformation success by balancing people, process, and technology with Beth Loeb Davis: Digital transformation has taken the forefront of boardroom agendas with global spending estimated to be as high as $454 billion on the latest tools and technology. With such high investments in digitization, there’s the quintessential question we need to answer in order to realize the ROI for these technology expenditures. And that is - how do we make sure that a diverse workforce, consisting of different generations of workers with different learning skills and needs adopt such technologies with the least amount of friction. We asked this question to a prominent personality who has been in the HR and L&D space for 29 years. Someone who has worked in various senior-level positions in HR and L&D in companies like Apple, Gap, and Microsoft, the latest being Tesla. We were super thrilled to have none other than Beth Loeb Davies, the former dire by The Digital Adoption Show | Upskilling the Future Digital Workforce