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Cathy Jooste - Atento - The Evolution Of CX Nearshoring

Cathy Jooste - Atento - The Evolution Of CX Nearshoring

FromCX Files


Cathy Jooste - Atento - The Evolution Of CX Nearshoring

FromCX Files

ratings:
Length:
18 minutes
Released:
May 27, 2022
Format:
Podcast episode

Description

Cathy Jooste is the CCO and US Nearshore director at Atento. She is based in Florida in the US. Nearshoring is a strategy that is changing fast, especially because of the Covid experience where long distance travel became extremely difficult. Cathy talks to Peter Ryan about interesting new locations and how nearshoring is evolving. https://atento.com/ https://www.linkedin.com/in/cathrine-jooste-a218663/
Released:
May 27, 2022
Format:
Podcast episode

Titles in the series (100)

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.