Everand Logo

Welcome to Everand!

  • Discover this podcast and so much more

    Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

    Dave Rizzo - Teleperformance Innovation Experience Center

    Dave Rizzo - Teleperformance Innovation Experience Center

    FromCX Files

    Start listeningView podcast show

    Dave Rizzo - Teleperformance Innovation Experience Center

    FromCX Files

    ratings:
    Length:
    10 minutes
    Released:
    Oct 25, 2019
    Format:
    Podcast episode

    Description

    Dave Rizzo is the President of the Asia Pacific region for Teleperformance. The CX giant just launched their Teleperformance Innovation Experience Center (TIEC) in Silicon Valley California. In this episode, recorded in California, Dave explains the need for innovation in CX and why they launched the TIEC now. https://teleperformance.com/ https://www.linkedin.com/in/dave-rizzo-7037763/
    Released:
    Oct 25, 2019
    Format:
    Podcast episode

    Titles in the series (100)

    CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.