20 min listen
How to Scale Your Customer Experience, With Ben Segal
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
How to Scale Your Customer Experience, With Ben Segal
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
19 minutes
Released:
Jul 26, 2021
Format:
Podcast episode
Description
Ben Segal, Senior Director of CX at Pair Eyewear, shares the CX story of Freshly, a NY-based meal delivery company. Building a CX program from zero in a hyper-growth company is a tough challenge. Ben describes what he did to achieve a successful outcome and what he is doing differently at Pair Eyewear.
Connect with Ben on LinkedIn - https://www.linkedin.com/in/benjaminwsegal777/
Connect with Ben on LinkedIn - https://www.linkedin.com/in/benjaminwsegal777/
Released:
Jul 26, 2021
Format:
Podcast episode
Titles in the series (100)
The placement experience at ACF Technologies: In this special episode, Louis and Greg talk about their experiences on placement, and outline the benefits of working with a small and agile organisation. by CX Insider - Customer experience leaders sharing insights and ideas for customer service success