“We need to make sure that we're not hiring just three HR people in general. Because if you hire three people, but they all have the same skill sets and expertises, you're missing a big piece of the puzzle.”In this episode, Kate is joined by Doug Murphy, Director of Sales at PuzzleHR, who has a passion for transforming the world of HR.Throughout their discussion, Doug shares the strategic importance of investing in HR processes, leadership development, and building a solid foundation for long-term growth and employee retention. He also explores the challenges faced by HR leaders in today's environment, including the need to balance administrative and strategic tasks, the importance of performance management, and making business decisions based on employee feedback and data analysis.In this episode, you’ll learn:Schedule an HR assessment to identify areas where your company might benefit from additional HR supportReview and refine your onboarding process to make it more engaging and supportive for new hiresInvest in leadership development and coaching for your managers and executives to build a stronger company cultureThings to listen for:[07:00] The disconnect between senior leadership and HR[11:40] Outsource leadership development training for HR skills[18:04] HR roles need defining and proper coordination[20:35] Innovative survey methods yield valuable business insights[23:25] Invest in an HR team to support people[28:00] Create an efficient onboarding process for new employees[38:15] Find value, have open dialogue, and make progressResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogStellar One ConsultingConnect with the Guest:Doug Murphy’s LinkedInConnect with the Host & Floyd Coaching:Kate Volman’s LinkedinFloyd Coaching on LinkedinFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram