Don’t Wait for Perfect (featuring Jodi Latuszek)The best way to end up with a great culture is to start tryingGUEST BIO:Jodi Latuszek is BIGGBY® COFFEE's Vice President of HR, Legal, and ESG Programming. In her own words, her job is to “help our company support people better.” She’s responsible for ensuring that all of BIGGBY® COFFEE's practices and metrics are good for the environment and people, and that the company is being governed ethically.Links:LinkedInCORE TOPICS + DETAILS:[3:33] - When Leading Gets ComplicatedNavigating the transition from individual contributor to managerThe trio discusses the complex journey from being an individual contributor to taking on a managerial or leadership role. It's not just a change in job title — it involves a fundamental shift in responsibilities and mindset. Many people find themselves unprepared for the nuances of managing teams, balancing administrative duties, and the emotional labor that accompanies leadership. Jodi shares that excelling in a previous role doesn't automatically translate to success in leadership, highlighting the need for support and training in this transition and beyond. Leaders don’t just happen — they’re cultivated.[22:03] - Progressive HR and Employee FreedomEmpower your employees and watch them thriveJodi walks the walk when it comes to enacting a progressive approach to HR, advocating for policies that go beyond traditional norms. She shares her focus on empowering employees through autonomy and choice, fostering a workplace culture that respects individual needs and preferences. This approach challenges the conventional top-down, one-size-fits-all policy model, proving that more customized and flexible HR practices can lead to a more dynamic and inclusive workplace.[31:48] - People First, Employees SecondWhen people are happy, businesses are successfulThe heart of an organization's success lies in the health and happiness of its employees, not just its bottom line. People’s satisfaction at work isn’t only about financial compensation or “perks” — it's about creating an environment where employees feel valued, supported, and psychologically safe. The team agrees that when employees are well-cared-for, they're more engaged, productive, and loyal to their organization, which directly impacts the organization's overall performance and morale. If you want your company to succeed in business, help your people succeed in life.[33:23] - It All Begins and Ends with LeadersAccountability and role modeling in leadership rolesA key point is the need for leaders at all levels to not only preach but actually practice the company's core values. Jodi points out a common gap in many organizations where leaders aren’t held accountable for living out these values in a meaningful way. BIGGBY® COFFEE has enacted a culture where leaders are expected to be role models, demonstrating the behaviors and attitudes they expect from their teams. The result? A trustworthy and transparent leadership environment that’s reflected throughout the organization.[46:50] - What Are Your Values?Don’t just “be good.” Choose and follow your values.Mike, Jodi, and Laura agree on the crucial role core values play in defining an organization's culture. These aren't fancy words you put on a website —  they’re the guiding principles that should inform every decision, interaction, and strategy within the company. Jodi suggests that when employees understand and resonate with these values, and when they see them reflected in their leaders' actions, it creates a cohesive and authentic culture that drives both employee satisfaction and business success.RESOURCES:[12:20] What is ESG?Follow Jodi Latuszek:LinkedInFollow Laura Eich:LinkedInFacebookInstagramFollow Mike McFall:WebsiteLinkedInFacebookXInstagramFollow BIGGBY® COFFEE & LifeLabTM:WebsiteFacebookXInstagramLinkedInAbout LifeLabTMABOUT LOVE IN LEADERSHIP:At the Life You Love LaboratoryTM and BIGGBY® COFFEE, we’re out to prove that financial success an