21 min listen
Who Is Gabe Larsen and Why Should You Listen to the Customer Service Secrets Podcast?
FromCX Conversations
Who Is Gabe Larsen and Why Should You Listen to the Customer Service Secrets Podcast?
FromCX Conversations
ratings:
Length:
20 minutes
Released:
Feb 21, 2020
Format:
Podcast episode
Description
Gabe Larsen, the host of Customer Service Secrets, talks about his experiences in customer service and customer experience up to this point in his career. He guides us through his journey working at companies like Accenture, Goldman Sachs, Gallup, InsideSales.com, and Kustomer, along with some of the knowledge that he has gained through those roles. In this episode, we focus on how to leverage customer service to drive revenue, in a time where we must be customer-obsessed and meet the demands of the modern buyer.Customer Service Experience 0:30Behavioral Economics 4:05Human Sigma 9:01Customer Obsessed 13:45https://www.kustomer.com/
Released:
Feb 21, 2020
Format:
Podcast episode
Titles in the series (100)
How to Drive Loyalty in Challenging Times | John DiJulius w/Dijulius Group by CX Conversations