28 min listen
How to Deliver Omnichannel Experience in the Car Industry, Aymen Ismail
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
How to Deliver Omnichannel Experience in the Car Industry, Aymen Ismail
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
31 minutes
Released:
Jul 4, 2022
Format:
Podcast episode
Description
Aymen Ismail, Head of Customer Engagement Solutions at smart Europe GmbH, says customer journey should be effortless and convenient. He talks to Adam and Valentina about driving change in the industry and utilising data to create a true omnichannel experience for the modern customer. Aymen's passion for people and cultures enabled him to gain experiences in various industries in multiple countries.
Connect with Aymen - https://www.linkedin.com/in/aymenismail/
Connect with Aymen - https://www.linkedin.com/in/aymenismail/
Released:
Jul 4, 2022
Format:
Podcast episode
Titles in the series (100)
The next-gen branch experience part 1 (RBR BT20): A conversation with Greg, Valentina and Louis about the evolution of banking, and the new branch experience post COVID. 01:28 - Where does branch banking stand in 2020. | 04:00 - Addressing the consumer confidence gap. | 06:02 - The next generation of br... by CX Insider - Customer experience leaders sharing insights and ideas for customer service success