10 min listen
How to Create an Inclusive Corporate Culture, With Stuart Anderson
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
How to Create an Inclusive Corporate Culture, With Stuart Anderson
FromCX Insider - Customer experience leaders sharing insights and ideas for customer service success
ratings:
Length:
24 minutes
Released:
Nov 3, 2021
Format:
Podcast episode
Description
46% of job seekers say that company culture is very important when applying for a job. Stuart Anderson, a Clientelling & Service Consultant at Selfridges, advises on how to help your employees adapt to your culture, implement a cultural change and what to do if your team is resistant to change. Is it okay to reject a candidate who is not a cultural fit? What does it mean anyway? Valentina addresses these controversial topics many people would disagree with.
Connect with Stuart https://www.linkedin.com/in/stuart-anderson-9888b0130/
Connect with Stuart https://www.linkedin.com/in/stuart-anderson-9888b0130/
Released:
Nov 3, 2021
Format:
Podcast episode
Titles in the series (100)
Can gyms & leisure centres improve their CX strategy?: In this episode Greg and Louis discuss some good, and bad experiences they have had at their gyms, and have some ideas about how they could be improved. by CX Insider - Customer experience leaders sharing insights and ideas for customer service success