68 min listen
Guarantee the Integrity of Your Service with Steven Schmidt Part 2
Guarantee the Integrity of Your Service with Steven Schmidt Part 2
ratings:
Length:
43 minutes
Released:
Jun 30, 2022
Format:
Podcast episode
Description
This episode of the In The Club Podcast by Club Colors is the last part of our interview with Steven Schmidt, Founder and CEO of TIDAL, along with Club Colors' own Co-CEO Jeff Baumet. Steve and Jeff talk about CEO concerns, from the guarantees they give on service level to Steve's mindset shift moving from CEO to CRO. But as the only thing you can really guarantee is your integrity and hold yourself up to it, Steve emphasizes that this is the number one principle that drives his company forward. HIGHLIGHTSSLAs and guaranteeing your level of serviceSteve shifts from CEO to CRO, pros and cons of co-CEOsInternal competition at the expense of other team members Working with TIDAL for data and integrity QUOTESSteven: "Coming out of a CEO role, not on a CRO role, there is some grief associated with that. I will not lie. There's a little bit of grief and fear that you failed. That you couldn't do it. That you could've built this thing that was consistency, a million dollar in your pocket lifestyle business. But that's not the regret I had. The regret I have, because I'm hard on myself, is that I didn't do a better job the first time."Steven: "Attrition's the most costly thing in business besides discounting, which salespeople love to do. So you know what gets really expensive? Attriting salespeople who already discount."Jeff: "Peers in an organization who become competitive with each other, where you're competitive at the expense of the organization, at the expense of the team member, at the expense of anyone, I think that's really where it breaks down is that I have to win. I have to win over this person instead of we have to come to a good resolution." Connect with Steven by clicking the links below:LinkedIn: https://www.linkedin.com/in/stevenwschmidt/Website: https://www.risewithtidal.com/Connect with Jeff by checking out:LinkedIn: https://www.linkedin.com/in/%E2%9A%A1jeff-baumet%E2%9A%A1-5148013/ Jeff recommends:Scaling Up: How a Few Companies Make It...and Why the Rest Don't Amazon link:https://www.amazon.com/Scaling-Up-Companies-Rockefeller-Habits/dp/0986019526 In the Club by Club Colors is sponsored by our proud partner:Maple Ridge Farms | mapleridge.com
Released:
Jun 30, 2022
Format:
Podcast episode
Titles in the series (83)
Conversations Over Presentations with James Buckley: This episode of the In The Club Colors Podcast features James "Saywhatsales" Buckley, Chief Evangelist and Master of Ceremonies at JB Sales, host of The UNCrushed Podcast, and author of Tip of the Spear: Blood, Sweat & Sales. Sales training touches on so many different aspects of life that having a holistic and balanced approach to it makes all the difference in selling well. James shares their culture at JB Sales and the sheer difference of training alongside the rest of the team on the frontlines. James also talks about his book, which details his first two years as an SDR and the importance of personal branding in sales to crate pipeline. And lastly, James shares what's going on in his personal life that has a ripple effect on his sales life and how he always prioritizes conversations over presentations. by In the Club by Club Colors