Our dear friend Juliana Jackson dropped by on a show! She's a senior marketer with a strong blend of product and technical marketing experience, both in B2B SaaS and eCommerce, and currently Customer Marketing & Community at CXL.com

In the last 12 years, she has:

- Successfully taken to market 6 SaaS products;
- Provided long-term consulting in growth & product marketing for 10+ tech startups;
- Consulted 50+ direct-to-consumer brands on improving and implementing Customer Satisfaction and Customer Lifetime Value strategies.
- Managed and trained 4 customer support teams, 5 sales teams, and 2 marketing teams.

She's huge on education, internet experience, lifecycle marketing, technical marketing, marketing ops, community, and she goes out of her way to spread skills and understanding - and keep her outlook contemporary and candid.

+ she likes a good laugh - we laughed a lot! She actually advises not following or connecting with her if you don't have a sense of humor.

But if you do, check her out on LinkedIn and Twitter.
https://www.linkedin.com/in/theclvlady/
https://twitter.com/theclvlady