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EP078: Intervening, Introspection, and Interacting!

EP078: Intervening, Introspection, and Interacting!

FromExperience This!


EP078: Intervening, Introspection, and Interacting!

FromExperience This!

ratings:
Length:
31 minutes
Released:
Nov 5, 2019
Format:
Podcast episode

Description

Learn how artificial intelligence can enhance customer support, how entrepreneurs can find inspiration in self reliance, and how one customer's behavior can impact another customer's experience. Bite-Sized Delight From the Episode: • Artificial Intelligence Helps Connect - Using artificial intelligence to shape language and guide customer service representatives as they speak with clients. • Historical Inspiration for Modern Marketers - Daily meditations and musings offer motivation and reflection for self reliant entrepreneurs. • One Customer's Behavior Can Impact Everyone - Overall customer experience can be tainted by the irresponsible actions of a single customer. Start the Conversation: What customer data are we tracking, and we effectively using it to drive better experiences? Are You Looking for Things We Referenced? This AI Software Is 'Coaching' Customer Service Workers. Soon It Could Be Bossing You Around, Too - by Alejandro De La Garza The Self Reliant Entrepreneur: 366 Daily Meditations to Feed Your Soul and Grow Your Business - by John Jantsch Experience Conversations Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!
Released:
Nov 5, 2019
Format:
Podcast episode

Titles in the series (100)

Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process. A fun collection of quick-hit segments filled with deep learning and takeaways, you don’t want to miss this audio experience! Find show notes and more goodies at http://www.experiencethisshow.com 396264