Discover this podcast and so much more

Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

Sadiq Mohammed - USMAART - Matching CX Clients To The Right BPO Partner

Sadiq Mohammed - USMAART - Matching CX Clients To The Right BPO Partner

FromCX Files


Sadiq Mohammed - USMAART - Matching CX Clients To The Right BPO Partner

FromCX Files

ratings:
Length:
25 minutes
Released:
May 18, 2023
Format:
Podcast episode

Description

Sadiq Mohammed is the managing director of USMAART. He is based in Manchester in the UK. USMAART provides outsourcing consultancy support to retail, travel, energy and telecoms sector clients such as N Brown, Studio Retail, Music Magpie, Sky, Coast, Comparison Technology Ltd and many others. Peter Ryan talked to Sadiq about how clients can find the right outsourcing partner for customer experience (CX) projects and what has changed in the selection process in recent years? https://www.linkedin.com/in/sadiq-mohammed-b281293/ https://usmaart.com/  
Released:
May 18, 2023
Format:
Podcast episode

Titles in the series (100)

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.