20 min listen
7 Falsehoods About Outsourcing Your Call Center
7 Falsehoods About Outsourcing Your Call Center
ratings:
Length:
18 minutes
Released:
Dec 7, 2020
Format:
Podcast episode
Description
Outsourcing is not for everyone, and we have been very open about that, in fact, we did an entire episode on 10 reasons why you should NOT outsource.These 7 falsehoods though are topics that organizations that are new to call center outsourcing think are reasons why they would NEVER outsource. This is a false narrative. In this episode, we talk specifically about these seven excuses for reasons not to outsource.These are:Thinking you will love total controlQuality will take a hitNot being able to integrate your data systemsYour program is much to complex for an outsourcerTurnover will be highSecurity ConcernsIssues with the cloudBlog Post Link:https://expiviausa.com/7-falsehoods-about-outsourcing-your-call-center/ Text me: 814.247.0366Follow me: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Watch us: Advice from a Call Center Geek Youtube Channel
Released:
Dec 7, 2020
Format:
Podcast episode
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