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Security With At Home Call Center Operations

Security With At Home Call Center Operations

FromAdvice from a Call Center Geek!


Security With At Home Call Center Operations

FromAdvice from a Call Center Geek!

ratings:
Length:
13 minutes
Released:
Apr 27, 2020
Format:
Podcast episode

Description

In episode 69 of "Advice from a Call Center Geek!" we take a look at Security With At Home Call Center Operations. From policies and procedures for equipment, tips for taking credit card information, and how to maintain PCI compliance in a virtual setting we got you covered!The "Advice from a Call Center Geek!" podcast is sponsored by Expivia Interaction Marketing, a leader in USA call center/customer service outsourcing.  Check Expivia out at www.expiviausa.com
Released:
Apr 27, 2020
Format:
Podcast episode

Titles in the series (100)

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!