9 min listen
210: Care For Customers In Crises with Chris Dane
210: Care For Customers In Crises with Chris Dane
ratings:
Length:
18 minutes
Released:
Apr 30, 2024
Format:
Podcast episode
Description
Chris Dane, President of Hickory Global Partners, an industry-leading global alliance for corporate travel organizations and corporate travel departments.
We discuss invaluable insights into navigating the intricacies of travel operations. From crafting robust crisis management frameworks to redefining the role of travel advisors in the digital age, a compelling exploration of the evolution of the travel industry and strategies for success in a constantly evolving landscape.
(0:35) Chris’s journey into corporate travel
(3:57) Care Framework for worst-case travel scenarios
(8:59) Four areas of the Crisis Management Framework
(10:42) Future of corporate travel industry
(16:32) The most exciting stuff that Chris is working on
(20:05) Parting Thoughts
Links and Resources
Chris’s LinkedIn
Hickory Global Partners
Management Blueprint Podcast on Youtube https://bit.ly/MBPodcastPlaylistYT
Steve Preda’s books on Amazon https://www.amazon.com/stores/author/B08XPTF4ST/allbooks
Explore Steve Preda Business Growth tech Stevepreda.com/
Follow video shorts of current and past episodes on LinkedIn https://www.linkedin.com/company/stevepreda-com/
We discuss invaluable insights into navigating the intricacies of travel operations. From crafting robust crisis management frameworks to redefining the role of travel advisors in the digital age, a compelling exploration of the evolution of the travel industry and strategies for success in a constantly evolving landscape.
(0:35) Chris’s journey into corporate travel
(3:57) Care Framework for worst-case travel scenarios
(8:59) Four areas of the Crisis Management Framework
(10:42) Future of corporate travel industry
(16:32) The most exciting stuff that Chris is working on
(20:05) Parting Thoughts
Links and Resources
Chris’s LinkedIn
Hickory Global Partners
Management Blueprint Podcast on Youtube https://bit.ly/MBPodcastPlaylistYT
Steve Preda’s books on Amazon https://www.amazon.com/stores/author/B08XPTF4ST/allbooks
Explore Steve Preda Business Growth tech Stevepreda.com/
Follow video shorts of current and past episodes on LinkedIn https://www.linkedin.com/company/stevepreda-com/
Released:
Apr 30, 2024
Format:
Podcast episode
Titles in the series (100)
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