In this episode of the NEGOTIATEx podcast, John Lowry delves into the critical role of empathy in negotiations. He illustrates how a deep understanding of the other party’s needs leads to creative and mutually beneficial solutions, as exemplified by a mediation case involving a Top Gun pilot. The discussion also covers the distinction between “learn-it-all” and “know-it-all” negotiators, highlighting the importance of a learning mindset for effective negotiation. Additionally, John explores strategic flexibility using game theory, the significance of preparation in negotiation outcomes, and lessons from Captain Sully’s “Miracle on the Hudson” for decision-making and problem-solving. Finally, he advises young professionals on developing negotiation skills, emphasizing its value in career advancement.