In this episode of the NEGOTIATEx podcast, Nolan and Aram interview Sally Foley-Lewis, a leadership development expert who specializes in helping middle managers enhance their skills and authority. Sally emphasizes the importance of humor in leadership and explains how it can help individuals cope with challenges and build stronger connections with others. She also discusses the unique position of middle managers and their potential to inspire, collaborate, and influence within an organization. Additionally, Sally highlights the need for middle managers to understand their senior leaders and tailor their communication styles accordingly. She also explains the concept of the “trilogy of success” for middle managers, which involves inspiring the frontline, collaborating across the organization, and influencing upward.