In this episode of the NEGOTIATEx podcast, Lou Carter continues the conversation with Steve Alban Tineo, CEO of Assertive Group. They discuss the conferences Steve offers for individuals seeking to improve their conflict management skills. Steve emphasizes the importance of authenticity and creating a space where people can openly be themselves. He also talks about the role of emotional intelligence in negotiations and conflict resolution, highlighting the need to understand the emotional interests behind rational arguments. Additionally, Steve shares his experiences with Vision for Peace Initiative, which aims to support children and vulnerable individuals. He also discusses his program on swimming with sharks, which focuses on overcoming fear and building resilience. The episode concludes with Steve’s advice on becoming more effective in negotiations, emphasizing the importance of humility, resilience, and taking action.