Jeff’s guest Steve Roof has spent a career helping people, teams, and businesses, large and small, navigate the tricky space of conflict. Steve is a trained lawyer but focuses exclusively on mediation as well as overcoming conflict, especially in family businesses. He is trained in several psychological modalities which he uses to help his clients get unstuck in the midst of conflict. Steve received his bachelor's degree from Harvard University and his Doctor of Law from Michigan Law School.

Jeff and Steve discuss how unresolved conflict in family businesses spills over to family relationships, and how a third party can help with these complicated dynamics. Steve shares how to leverage curiosity to transform disagreements into solutions which improve respect, compassion, and empathy for one another. He talks about the different parts of our personalities that rise up in conflict to “run the show” even though their behavior is not productive. Steve discusses how to achieve healthy conflict, which leads to better decisions, better relationships, greater creativity, and innovation.