This week Jeff revisits his interview with Katie Burke, Chief People Officer at HubSpot for a discussion about the HubSpot Culture Code. Katie shares how to make inclusivity part of your organization’s DNA through transparency, measurement, integrity, and authenticity. Jeff and Katie discuss ways to leverage both the head and heart to make the case for diversity improvement, and why these elements must be a business priority. Katie talks about the importance of treating employees well even when things are not going well at your organization. She shares the importance of vulnerability and how therapy can help reduce defensiveness and reactivity while leading to improved self-awareness.