In this episode of the Human Capital Podcast, Jeff discusses the importance of fostering healthy conflict and building a positive workplace culture. This week's guest is Ginger Hardage, a former C-Suite Executive at Southwest Airlines who is known for her expertise in culture-building. Jeff and Ginger emphasize the importance of putting employees first, transparency, and storytelling to connect employees with the company's values and purpose.

Ginger highlights the importance of involving employees in decision-making and measuring leaders' contributions to the culture during performance evaluations. They stress the pivotal role of culture in organizational success and the role of leaders in modeling healthy conflict behavior while creating a safe work environment for open discussions and diverse perspectives.

Ginger will be speaking at a 4-day organizational culture masterclass called the Fellowship, being held from November 6-9 at the Four Seasons Rancho Encantado in Santa Fe, New Mexico. [Information and Registration Details](https://experiencethefellowship.com/).