I've worked with dozens of nonprofits as a consultant. And one thing I hear over and over again is the need for clear staff expectations. And you might be thinking, but isn’t that what the job description is for? Isn't it all laid out there?  A job description is a great first step – and it's an input into the fundamental resource I often recommend, a competency model. In this episode, I’ll share what a competency model is and how it can help your staff thrive. ▶️ 34: Get Clear on Staff Expectations with This Fundamental Resource  ▶️ Key Points: 01:41 What’s a competency model? And how it can impact your nonprofit organization  03:05 What you should consider when creating a competency model for your nonprofit 03:45 Engaging staff in creating your competency model   Resources from this episode: Episode 20: How to Determine Which Competencies are Right for You. Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model Episode 18: Four Reasons Your Competencies Don't Work Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective   Connect with Heather Linkedin: Heather Burright Website: skillmastersmarket.com Book an interest call with Heather here.