26 min listen
87. Building an Irresistible Brand: The Link Between Employee Engagement and Customer Service with Josh Bersin
87. Building an Irresistible Brand: The Link Between Employee Engagement and Customer Service with Josh Bersin
ratings:
Length:
33 minutes
Released:
May 14, 2023
Format:
Podcast episode
Description
Are you struggling to engage your employees to consistently deliver customer excellence? Are company silos getting in your way of aligning teams and exceeding business goals? If yes, this episode will be incredibly valuable to you as host Stacy Sherman and renowned HR industry expert and author Josh Bersin unveil the secrets of the world's most enduring employee-focused organizations. You'll gain insights to foster a work environment that attracts and retains top talent. Likewise, you'll learn practical strategies and tactics for building an irresistible brand that starts with creating enjoyable employee experiences that fuel exceptional customer outcomes. More Details at
Released:
May 14, 2023
Format:
Podcast episode
Titles in the series (100)
10. Communicating and Delivering Real Value Featuring Bob Burg: In business, your primary focus must be the value you provide to customers. Value is what makes people trade their money for a service or a product. My guest, Bob Burg, Hall of Fame Keynote Speaker and Bestselling Coauthor of “The Go-Giver"... by Doing Customer Experience Right with Stacy Sherman