I love this episode. If you are a call center geek, it's for you, if you are not but want to understand the power of the oncoming NFT revolution, this is for you as well!NFTs are going to be a large part of business and service in the coming years.  They are not a fad, they are a tool that all of us will need to understand, and the earlier that happens, the more ahead of the game you and your organization will be!I have gone down the rabbit hole with NFTs, Crypto, Defi, and blockchain, and what to tell you all I have learned.  In this episode, we discuss all the ways NFTs can and will be disrupting business.  This is a brainstorming session where I want to plant the seed in all my listener's minds as to how you can utilize these new technologies.We talk about NFT in terms of:Tiers of Customer ServiceCustomer TiersTicketingAccessContentSAAS CompaniesCommunityContractsFundraisingStartupsREIT'sMetaverseGamingAPIAI Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Schedule time with me to talk about anything call center related:https://calendly.com/call_center_advice/15minLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube ChannelText Me: Text "NFT" to 814-247-0633Stories and Strategies for Public RelationsCommunication is in every facet of our daily business.Listen on: Apple Podcasts   Spotify