If history is the greatest teacher, what is the past teaching us about the future of our automotive? Michael Cirillo, CEO at FlexDealer.com, host of top-rated “The Dealer Playbook," and author of “Don’t Wait, DOMINATE!” sits down and talks with me about what 500+ experts agree is the future of retail automotive. In this interview, he explores what common best practices have always carried business throughout the ages, and what he believes will carry us through into the future, based on the hundreds of interviews he has conducted about the auto industry in the past decade.Follow Michael: https://qrco.de/bdI0lqConnect with BZ Consultants Group: https://qrco.de/bcqqFoCHAPTERS0:00 Start5:08 What 10 Years And Speaking With 500+ Experts Agree Is The Future Of Retail Automotive. What Happens When The Hype Dies? What Is The Common Thread Laced Throughout Those Decades Of Conversations?8:01 What’s The First Thing Michael Cirillo Picked Up Over The Years Of Speaking With His Incredible Guest Lineup? Build Relationships!9:10 Michael Is Not Just A Pretty Face. His Team Did A Study A Couple Years Back About Common Themes That Seemed To Be Woven Into  Every Episode. 60%+ Of All Episodes The Business Leaders Said The #1 Thing They Have In Common Is That They Said Without Relationships You Have Nothing.10:21 But First You Have to be a Good Person12:14 If Someone Has To Tell You How To Be A Good Person…Come On Man! Build Relationships of Trust15:15 Clubhouse Experience: Be Authentic, Be True To You, Don’t Blindly Follow The Hype18:44 Real Time Insight: How Michael Is Looking To His Past To Improve The Dealer Playbook’s Future19:58 What Automotive Leaders Can Learn From MLM Companies23:56 Innovation Is Coming At Us Quicker Than Ever26:32 If You Can't Be A Leader In Your Own Home, What Makes You Think You're Going To Be A Good Leader At Work?27:50 What’s Left When The Hype Dies?32:21 Final Thoughts: Getting Clarity and Taking Necessary Actions33:32 Poutine, Gross American Food, Ethical Food, Saskatchewan, Regina, New York, and Chicago: Yes We Manage To Pull It All Together40:39 Lightning Round QuestionsFollow, subscribe, rate, and never miss a show!#FactsNotFeelings #MovingAutomotiveForward #WhenTheHypeDies #FutureOfRetail #HistoryBestTeacher #UnpopularOpinionsNotFoundOnClubouse #BZConsultants #BZConsultantsGroup #FactsNotFeelingsFriday #MichaelCirillo #FlexDealer #TheDealerPlaybook #ConnectedRetail #BeKind #CustomerExperience #Consultant #Podcast #Automotive #CarConsultant #AutomotiveConsultant #CartTalk #CarDealership #WomenInAutomotive #WomenInBusiness #AutomotiveMarketing