35 min listen
97. The New Rules of Customer Experience in a Post-Digital Era with Antonio Grasso
97. The New Rules of Customer Experience in a Post-Digital Era with Antonio Grasso
ratings:
Length:
33 minutes
Released:
Aug 7, 2023
Format:
Podcast episode
Description
Ever wonder what lies beyond the current wave of digital transformation? Doing CX Right host Stacy Sherman and tech guru Antonio Grasso explore this very future. During this show, you'll hear Grasso's tech journey, delve into the heart of Digital Transformation, and present a blueprint for businesses to flourish in a post-digital world. They paint a vision where enriched human experiences, from customer to employee, seamlessly blend with the realm of robots and emerging technology. Immerse yourself in this enlightening discussion that will help your business thrive now and into the future with customer experience at the forefront. More info at DoingCXRight.com/podcasts
Released:
Aug 7, 2023
Format:
Podcast episode
Titles in the series (100)
1. How To Get Customers Back Again & Again Featuring Shep Hyken: What does customer loyalty really mean? What are proven tactics to get repeat customers? Which brands are doing customer experience right and what are the best actionable tips to build a business culture where employees are committed to... by Doing Customer Experience Right with Stacy Sherman