30 min listen
81. The Future of Customer Service - How Generative AI is Changing the Game with Evan Kirstil
81. The Future of Customer Service - How Generative AI is Changing the Game with Evan Kirstil
ratings:
Length:
30 minutes
Released:
Apr 1, 2023
Format:
Podcast episode
Description
What is generative artificial intelligence, or AI for short? How can we leverage AI in business to enhance customer experiences and service agents to be more efficient while maintaining empathetic human interactions? Stacy Sherman and Even Kirstel, an expert analyst in disruptive technologies w/ 550K followers, answer these questions and much more to help you achieve business success as technology is changing our experiences rapidly. It's important to get educated and apply the latest technology developments to stay competitive. Yet without losing the HUMAN HEART in business. You’ll learn how to merge it all from his episode. More details:
Released:
Apr 1, 2023
Format:
Podcast episode
Titles in the series (100)
21. Minimizing 'Red Tape' to Deliver Better Experiences with Stephanie Thum: Have you heard of the term "red tape"? Friction, sludge, no redeeming value are associated terms. Most think red tape pertains just to government, yet it does not and significantly impacts business success. Stephanie Thum and I explain: What... by Doing Customer Experience Right with Stacy Sherman