Running a machine shop is complicated with complex parts, heavy precision needs, and tricky materials handling requirements. With cost pressures from customers, rising material costs, and shrinking margins, one inaccurately estimated job could wipe out the profits for the whole month. Also, customers are savvy with their evaluation as they now want to vet your end-to-end business processes to validate the claims on your sales collateral.In today's episode, we have our guest Paul Van Metre, who discusses how machine shops can use their business processes as a sales tool in their sales and marketing collateral. He also describes the nuances of running a machine shop efficiently from his own machine business experiences. Finally, we have had a chance to discuss several scenarios and their implications on your efficiency and profitability, including the most realistic timeline and practical strategies for an ERP implementation for a machine shop.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.