ERP systems are perceived to be complex. But why are they so hard to implement and learn? How do usable systems differ from the other complex systems? Does technology play a role in user experience? Why are ERP consultants so expensive, and why are they so critical for an effective ERP implementation? These are some of the questions you will have if you are reviewing a new ERP system today.In Today's episode, we have our guest Ted Needleman, who discusses the role of ERP consultants why they are pivotal for an ERP implementation, and why they play a huge role in user experience and training. He also helps us understand why modern systems are more user-friendly than legacy ones. Finally, he touches on the attributes you should be paying attention to while selecting a usable system.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.