It’s very hard to pinpoint the real cause of ERP implementation failures due to the number of moving pieces involved. Some people would always blame the software vendors while others would blame the system integrators. In reality, these factors might not contribute to the ERP implementation failure as you would think. But one factor that has a much higher chance of firing back is the customization of the software. The more you customize, the more cans of worms you will be opening for yourself. The open-source software is more customized than its commercial variants. And because of that, they also have a much higher failure rate. In today's episode, our guest, Nick Foy, shares his insights on the reasons for ERP implementation and adoption failures based on his team’s experience in saving Odoo implementation. He also discusses why technical teams shouldn’t think of over-customizing an ERP solution just because they can. Finally, he discusses why the business analysis of each software feature and customization is equally important even when you might be buying an ERP software.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.