If you have been thinking about penetrating the automotive market, your customers will ask you to comply with the PPAP processes. You need to comply with several requirements irrespective of your tiers, such as communicating any process or line changes in your facility. You will also have additional testing requirements at the transaction level, such as corrosion testing, etc. If you don't understand these standards, you have a risk of losing your customer or wasting money on non-conforming parts.In today's episode, we have our guest, Ken Hatlewick, who discusses the nuances of the PPAP process for machine shops serving the automotive market. He also touches on the testing requirements at the transaction level and the audit and compliance requirements annually. Finally, he shares several stories about how upfront communication and relationships with your customer could help navigate issues if you run into challenges while complying with PPAP guidelines.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.