Manage Your Sales Floor at Mastery

By Jim Masson

Strategy Number 1
Running More Effective Sales Contests.

Strategy Number 2
Utilizing the power of Statistics.

Strategy Number 3
Utilizing Both Customer and Non Customer Surveys.

Strategy Number 4
Fostering a Cooperative Culture.

Strategy Number 5
Using Praise and Criticism Correctly.

Strategy Number 6
Capitalizing on the Cultural Diversity that exists in our marketplaces today.

Strategy Number 7
Utilizing Websites and Social Media.

Strategy Number 8
Managing Ongoing Communication with your Customer Base.

Strategy Number 9
Creating the Best Compensation Package.

Strategy Number 10
The Importance of Ongoing Professional development.

• Language: English
• Publisher: Jim Masson
• Release date: Sep 16, 2012
• ISBN: 9780991709625

Jim Masson

Jim Masson is a businessman, author, sales trainer and sales consultant with a selling career that spans nearly 50 years. He has sold and managed the sale of millions and millions of dollars worth of products and services. Plus, he spent many of those years, training salespeople to function as master professionals while helping to build award winning sales teams.Jim began his selling career while still in high school. While working part time for a full line General Motors dealership in a small town in Northern Ontario, Canada, he sold a pre-owned car at only seventeen years of age. He was pleasantly surprised when rewarded with a commission for that sale. It the first of many, and he discovered that getting paid for his efforts was indeed, very, very good!After attending Algonquin College Business Campus in Ottawa, Canada's capital, he owned and operated two small business before having a successful selling career with large automotive dealerships there, before relocating with his wife Wanda to Vancouver, British Columbia, in the early 1980s. There, Jim partnered for almost ten years in an automotive services business.After selling his interest in that business, Jim resumed his automotive career as Sales Manager and Sales Trainer with major automobile dealerships that achieved new levels of sales and customer satisfaction success. A number of sales people who he helped train have become nationally recognized as Sales Leaders and Sales Masters and several were promoted to Sales Management positions themselves.Jim has always recognized the tremendous need for professionalism in the selling industry and affordable training in all areas of selling and customer service. In order to share his extensive experience and success with those pursuing a career in the selling profession, Jim initially wrote his book, "Getting Paid is Good!!"He has also offered live sales training seminars to both sales novices and seasoned pros, through school board sponsored Continuing Education classes on Vancouver Island, where he and Wanda make their home.Now, he is very pleased to present to you, “An introduction to Selling at Mastery”along with a link to “Selling at Mastery”. Additionally, there is Manage Your Sales Floor at Mastery. These powerful e-books are a compilation of all the material that was initially presented over forty hours in his live, boot camp style seminar presentations, plus additional strategies, tools and concepts.These e-books have one defining purpose. That is, to provide effective and affordable Profession Development Training for individuals, business owners and sales managers, wishing to either upgrade their own selling skills or to train salespeople for a better future by learning how to sell as a master professional.

Book preview

Manage Your Sales Floor at Mastery

10 Powerful and Dynamic Strategies

By Jim Masson

Author of

Getting Paid is Good!!

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copyright 2012, Jim Masson

Smashwords Edition

all rights reserved.

This ebook is licensed for your personal use only.

It may not be redistributed, altered or recopied

without the written consent of the author.

If you would like to share this book with another person,

please purchase an additional copy for each recipient.

If you’re reading this book and did not purchase it,

please return to http://www.Smashwords.com/

and purchase your personal copy.

Thank You.

Cover design by:

Gianni Grando

In-Print Graphic Design and Printing

Nanaimo B.C. Canada

Table of Contents

Acknowledgements

About the Author

Introduction

Strategy 1: Running More Effective Sales Contests.

Strategy 2: Utilizing the power of Statistics.

Strategy 3: Utilizing Both Customer and Non Customer Surveys.

Strategy 4: Fostering a Cooperative Culture.

Strategy 5: Using Praise and Criticism Correctly.

Strategy 6: Capitalizing on the Cultural Diversity which exists in our marketplaces today.

Strategy 7: Utilizing Websites and Social Media.

Strategy 8: Managing Ongoing Communication with your Customer Base.

Strategy 9: Creating the Best Compensation Package.

Strategy 10: The Importance of Ongoing Professional development.

Conclusion

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Acknowledgements

First, I want to thank my wife, Wanda for taking significant time from her own work to help me with the editing and proofing of this body of work. Her eyes caught many errors in my original document and her unique prospective helped me adjust my dialogue to improve elements of communication. I am truly grateful.

This material has been brought together as a culmination of knowledge obtained in over forty five years in the sales and service profession. Throughout that time, I had many teachers. There were those who employed me. There were my early managers. There were my fellow salespeople. There were my employees. There were those who I was privileged to manage. They all shared their knowledge with me. There were outside sales trainers and authors who provided insights for me to examine. And, of course, there were my customers who taught me what I needed to do to serve and sell at mastery. To all, I am extremely grateful.

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About the Author

Jim Masson is a businessman, author, sales trainer and sales consultant with a selling career that spans over 45 years. He has sold and managed the sale of millions and millions of dollars worth of products and services. Plus, he spent many of those years, training salespeople to function as master professionals and while helping to build award winning sales teams.

Jim began his selling career while still in high school. While working part time for a full line General Motors dealership in a small town in Northern Ontario, Canada, he sold a pre-owned car at only seventeen years of