In hospitality, we don't sell our menu items or drinks; we sell an experience. The same goes for any business in any industry - it is the experience that is really being sold.
In this episode, we take a look back at Andy's recent workshop on crafting amazing customer experiences - an it is easier than you think. This is what is particularly special about hospitality; we can create memorable experiences for our guests paired with the best quality food and drink offer we can.
Dive in and get ready to transform your guest experience for the better.
Partners
Thank you for supporting our sponsors at The Cafe Hustle Podcast!
Our title sponsor is RotaCloud: Find out how you can transform your people management and give your management team practical insights into labour cost over at RotaCloud.com.​
Espressly.co: In a digital age, it is important to have branded mobile assets. Get a custom-branded mobile ordering and loyalty app for your business over at Espressly.co.​
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