In this episode of the Hospitality Leadership Podcast, Andy talks with Natalie Stanton, a Chartered Environmental Health Officer, about the role of food hygiene in your hotel or restaurant.
Natalie discusses the importance of food safety management systems and how a positive attitude towards these systems plays a crucial role in a company's success.
We also talk about some of the most common mistakes businesses make when it comes to food safety, and Natalie shares her passion for helping food businesses succeed safely.
Throughout the discussion, the importance of having proper food safety practices is highlighted, not just from a legal standpoint, but also as a crucial part of providing an ideal customer experience.
00:00 Opening
03:58 The Consequences of Poor Food Safety
05:40 Understanding Food Hygiene Ratings
08:26 The Role of Training in Food Safety
10:12 The Importance of Consistent Food Safety Practices
16:43 Improving Food Safety in Your Business
21:16 The Impact of Leadership on Food Safety Compliance
23:14 The Importance of Regular Food Safety Audits
25:14 The Role of Passion in Food Safety
29:57 The Importance of Measuring Food Safety Performance
38:42 The Most Common Food Safety Mistakes
45:08 Conclusion and Contact Information
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