In today's episode, I am chatting to the founder of The Coffee Bar Birmingham, Al Mehmet, about his hospitality journey and how his business keeps his customers returning. Al has a particular focus on educating his customers as part of their experience, and this engagement makes The Coffee Bar the place where they continue to grab thier coffee. In this episode, we talk about;

The Coffee Bar Birmingham and the concept behind it;

How they are dealing with the current increase in costs, and;

how the labour shortage has affected their business,

And so much more.

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