Hospitality usually has high staff turnover rates. That's why it often feels like we are constantly rebuilding and developing our teams.
In a way, we are constantly trying to integrate individuals into a group of established people and get them all pulling in the same direction. In the first part of this episode, I am joined by Chris Lalomia of Trusted Toolbox, who will help us to align all our people together and get them pulling in the same direction.
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