Great stories are what hospitality businesses create - great stories from memorable experiences for their guests. However, it is one of the areas that, whether you are a coffee shop, restaurant or hotel, is often overlooked when it comes to communicating the possibility of those experiences to our audiences.
In this episode, a follow on from my chat with Shawn Walchef, we explore what goes into making a great story and how you can communicate your guest experience to your customers and create a stronger, more emotional connection.
Related: How to Show Digital Hospitality With Shawn Walchef.
Hospitality Leadership Podcast Partners
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Our title sponsor is RotaCloud: Find out how you can transform your people management and give your management team practical insights into labour cost over at RotaCloud.com.​
Espressly.co: In a digital age, it is important to have branded mobile assets. Get a custom-branded mobile ordering and loyalty app for your business over at Espressly.co.​
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