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Using Category Design For Conflict Resolution - RDG Open Mic Session

Using Category Design For Conflict Resolution - RDG Open Mic Session

FromB2B Community Builder Show (formerly Chief Executive Connector)


Using Category Design For Conflict Resolution - RDG Open Mic Session

FromB2B Community Builder Show (formerly Chief Executive Connector)

ratings:
Length:
33 minutes
Released:
Apr 8, 2023
Format:
Podcast episode

Description

The strategy of category design involves creating a new category instead of competing in an existing one. By marketing the problem rather than the solution, companies have succeeded in capturing 76% market share in their category.This is because she who states the problem best, is known to have the solution.But most people believe this only works for companies with giant coffers seeking massive scale.That's why this example of category design thinking to resolve a conflict between two civic groups in Santa Cruz really stood out to me.So we discussed it on the Relationship Driven Growth Open Mic Session we host after every live show.  It generally starts at 5:30pm EST on Mondays right after the B2B Community Builder Show wraps up. Come for the show, stay for the Open Mic... or just come for the Open Mic one of these Mondays, and bring an interesting take.  I'll make content from it for you.  Would love to see you there! Register at tinyurl.com/B2BCB2023 Support the show
Released:
Apr 8, 2023
Format:
Podcast episode

Titles in the series (100)

Nothing decreases the cost of acquisition and lifetime value of clients like a network of great relationships, and the ultimate version of that is a community designed around your clients and prospects. BUT where do you find the playbook that makes that happen? That is why this podcast exists. You'll learn that community building doesn't live in a vacuum. It has to coexist with a problem you are trying to solve, a category you are in (or better yet, designing yourself), and the culture you are building inside your organization. THE GOOD NEWS building up to it can have many short-term wins on the way, as long as you are strategic about it. This show will provide you the strategies you need to accomplish the ultimate goal of building a community around your business, and provide abilities to connect with experts in the disciplines needed to build a profitable company where ownership, employees, and clients genuinely like each other.