Conversational AI...a  topic that confuses some and fascinates others. In today's episode of "Advice from a Call Center Geek!", we have the opportunity to sit down with two industry leaders that are shaping how AI impacts customers and contact centers, especially contact centers that are sales and lead gen focused.Aktify CEO Kreg Peeler and CRO Craig Daly,  join us in a conversation tailored for those looking to learn where conversational AI is today, where it's going in the future, and some of the amazing use issues that Aktify is solving day in and day out through its use.Very interesting discussion from two leaders that are shaping the power of what Conversational AI is and where it is going. JOIN US!Check out Aktify here at Aktify.comFollow CEO Kreg PeelerFollow CRO Craig Daly Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Schedule time with me to talk about anything call center related:https://calendly.com/call_center_advice/15minLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube Channel Stories and Strategies for Public RelationsCommunication is in every facet of our daily business.Listen on: Apple Podcasts   Spotify