Discover this podcast and so much more

Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

Expivia Virtual Reality Contact Center Concept

Expivia Virtual Reality Contact Center Concept

FromAdvice from a Call Center Geek!


Expivia Virtual Reality Contact Center Concept

FromAdvice from a Call Center Geek!

ratings:
Length:
9 minutes
Released:
Jun 25, 2021
Format:
Podcast episode

Description

 Announcement- Expivia Virtual Reality Contact Center ConceptExpivia is going to be attempting to build out a 100% fully Virtual Reality Customer Service Contact Center, and we want to show you how we are doing it, in fact, we want you to be a part of it!The goal is to have a 100% functioning POC that allows live customers to interact with LIVE virtual customer service Expivia team members in a fully virtual and brandable world.We will be posting videos/blogs/pics multiple times a week to show you how we are doing this, our mistakes, and our triumphs a look behind the scenes at everything we are doing. We will not hide anything...Please take the time to like our Facebook channel and follow us on our other social outlets!Youtube: https://lnkd.in/dW3hPBZLinkedin: https://lnkd.in/dJZF6P7Facebook: @expiviaVRTwitter: @expiviaV#contactcenter #virtualreality #future 
Released:
Jun 25, 2021
Format:
Podcast episode

Titles in the series (100)

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!