23 min listen
#72 - Insider Tips for Optimizing Your Healthcare Call Center with Michele Santagata
#72 - Insider Tips for Optimizing Your Healthcare Call Center with Michele Santagata
ratings:
Length:
23 minutes
Released:
Apr 4, 2023
Format:
Podcast episode
Description
To provide a positive patient experience, healthcare organizations need to consider every aspect of the patient journey, including the call center. While digital marketing can attract potential patients, having a fully-optimized patient acquisition strategy means nothing if your call centers aren’t handling incoming leads appropriately. Join Cardinal’s CEO, Alex Membrillo and special guest Michele Santagata, owner of Santagata Consulting, as they discuss how healthcare groups can get more conversions and optimize their call centers.
Released:
Apr 4, 2023
Format:
Podcast episode
Titles in the series (100)
#72 - Insider Tips for Optimizing Your Healthcare Call Center with Michele Santagata: To provide a positive patient experience, healthcare organizations need to consider every aspect of the patient journey, including the call center. While digital marketing can attract potential patients, having a fully-optimized patient acquisition... by Ignite: Healthcare Marketing Podcast